SNOW-CAD Designing interfaces and user experiences Practice Question
A service portal developer needs to create a spreadsheet-like view for bulk editing incident records directly in the portal. Which ServiceNow feature is designed for this purpose?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Use the 'Data Table' widget with the 'Inline Edit' option enabled.
The Data Table widget with inline editing allows users to edit records in a grid format, which is the intended solution for bulk editing in the portal.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Use the 'Form' widget with a multi-record template.
Why it's wrong here
Form widget is for single record editing.
- ✗
Use the 'Report' widget with a drill-down option.
Why it's wrong here
Reports are read-only and not editable.
- ✗
Use a custom UI macro to display an HTML table with editable cells.
Why it's wrong here
Custom macros are not designed for this and require extensive scripting.
- ✓
Use the 'Data Table' widget with the 'Inline Edit' option enabled.
Why this is correct
This widget provides editable grid capabilities for the service portal.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This SNOW-CAD practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SNOW-CAD exam.