SNOW-CAD Core Application Development Practice Question
A developer wants to prevent users from closing an incident after it has been resolved for more than 30 days. Which approach should be used?
⚠ Common exam trap
Test-takers frequently choose client-side solutions (UI policy or client script) because they appear to 'disable' the button, but they fail to recognize that server-side enforcement is required to prevent direct API or scripted submissions from bypassing the restriction.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Create a business rule on 'before' that aborts the operation if the condition is met.
A 'before' business rule with an abort action is the correct server-side approach to prevent an operation from completing. When the condition (resolved_at is more than 30 days ago) is true, the business rule can call current.setAbortAction(true) to stop the incident from being updated or closed, ensuring the restriction is enforced regardless of the client interface.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Create an ACL to deny closing after 30 days.
Why it's wrong here
ACLs control record-level access, not field updates based on time.
- ✗
Create a UI policy that disables the close button.
Why it's wrong here
UI policies run client-side and can be bypassed by direct web service calls.
- ✗
Create a client script that alerts the user.
Why it's wrong here
Client scripts only run in the UI and can be bypassed.
- ✓
Create a business rule on 'before' that aborts the operation if the condition is met.
Why this is correct
Business rules run server-side and enforce the rule on all updates.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
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