SNOW-CAD Core Application Development Practice Question
A developer needs to create a service catalog variable that allows the user to select multiple values from a predefined list. Which variable type should be used?
⚠ Common exam trap
ServiceNow often tests the distinction between single-select and multi-select variable types, and the trap here is that candidates confuse Select Box with Multiple Choice because both present a predefined list, but only Multiple Choice supports multiple selections.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Multiple Choice (Checkbox)
The Multiple Choice (Checkbox) variable type in ServiceNow allows users to select multiple values from a predefined list. This is the only variable type that supports multi-select behavior, which is required when a user needs to choose more than one option from a set of choices.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Single Line Text
Why it's wrong here
Single Line Text is for single text input.
- ✗
Radio Button
Why it's wrong here
Radio Button allows only one selection.
- ✗
Select Box
Why it's wrong here
Select Box allows only one selection.
- ✓
Multiple Choice (Checkbox)
Why this is correct
Multiple Choice allows multiple selections.
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This SNOW-CAD practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SNOW-CAD exam.