SNOW-CAD Creating and customizing tables and data Practice Question
A developer needs to create a new table that will store confidential employee feedback. The table must have the following characteristics: (1) Only authorized HR users can read the records. (2) The table should use the 'task' model to leverage assignment and state fields. (3) The table should be accessible via web services for integration. Which TWO actions are required to meet these requirements?
⚠ Common exam trap
Test-takers frequently confuse the 'Allow web service access' property with a security control, when in fact it only enables the endpoint and does not restrict access; proper ACLs are required to enforce read restrictions.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Extend the 'task' table
Extending the 'task' table allows the new table to inherit the assignment and state fields required by the 'task' model. This is the standard approach in ServiceNow for creating tables that leverage task-related functionality, such as assignments and workflow states.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Set the 'table' access policy to 'Internal'
Why it's wrong here
Internal restricts all non-admin access.
- ✗
Extend the 'incident' table instead of 'task'
Why it's wrong here
Incident adds unwanted incident-specific behavior.
- ✗
Enable the 'Allow web service access' property on the table
Why it's wrong here
Web service access is controlled by ACLs, not a table property.
- ✓
Extend the 'task' table
Why this is correct
Task provides assignment and state fields.
- ✓
Create ACLs on the table to restrict read access to HR users
Why this is correct
ACLs enforce record-level security.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This SNOW-CAD practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SNOW-CAD exam.