SNOW-CAD Integrating and managing application data Practice Question
A developer is investigating why an outbound REST message is not sending data correctly. Which TWO actions should the developer check first? (Choose two.)
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Check the authentication profile.
The most immediate checks are the endpoint URL to ensure it is correct, and the authentication profile to ensure credentials are valid. These are common causes of failures.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Restart the web server.
Why it's wrong here
Restarting the web server is not a first troubleshooting step.
- ✗
Reinstall the ServiceNow instance.
Why it's wrong here
This is an extreme measure and not justified for a sending issue.
- ✗
Review the script include for errors.
Why it's wrong here
Script includes may be part of the message, but first check URL and auth.
- ✓
Check the authentication profile.
Why this is correct
Invalid credentials or configuration can prevent sending.
- ✓
Verify the endpoint URL.
Why this is correct
Incorrect URL is a frequent issue.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This SNOW-CAD practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SNOW-CAD exam.