SNOW-CAD Practice Question: Automating application logic with business rules and scripts
A developer is creating a business rule to automatically assign tasks to a specific group based on the category. The rule is set to run before insert and update on the Task table. The script uses current.assignment_group = 'IT Support'. However, the assignment group is not being set on update even though it works on insert. Which three potential causes should the developer investigate? (Choose three.)
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The business rule's condition field requires the category to be set
Option A: If the business rule's condition depends on the category field, and the category isn't changed on update, the rule may not run, preventing assignment group update. Option C: If the script only runs on insert but not update, it won't execute on updates. Option E: Another business rule acting after this one could reset the assignment group. Option B: The assignment group being read-only on the form does not stop business rules from setting its value; this is not a cause. Option D: Running only in the global scope does not affect whether the rule runs on update; scope is not a cause.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
The business rule's condition field requires the category to be set
Why this is correct
If the business rule has a condition that checks for category, the rule may not fire on update if the category field is not updated or empty.
- ✗
The assignment group field is read-only on the form but can be set via business rule
Why it's wrong here
Read-only status on the form does not prevent business rules from setting the field value; therefore this is not a cause.
- ✓
The script does not include a condition to run on update
Why this is correct
If the script does not include a condition to run on update (e.g., it only runs on insert), it will not execute on update.
- ✗
The business rule is set to run only in the global scope
Why it's wrong here
The scope of the business rule does not affect its ability to run on update; this is not a likely cause.
- ✓
Another business rule is resetting the assignment group after this rule runs
Why this is correct
Another business rule that runs after this one could reset the assignment group, overriding the value set by this rule.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
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