SNOW-CAD Integrating and managing application data Practice Question
A company wants to synchronize user data from an external HR system into ServiceNow every night. The HR system pushes a CSV file to an SFTP server. Which ServiceNow feature should be used to automate this process?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Scheduled Import
Scheduled Import from an SFTP server is the proper feature to automate ingestion of files from an external SFTP location at scheduled intervals.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
External Data Source
Why it's wrong here
External Data Source is for connecting to databases, not for importing files from SFTP.
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SOAP Web Service
Why it's wrong here
SOAP Web Service is for real-time integration, not for scheduled file imports.
- ✗
REST API
Why it's wrong here
REST API is used for real-time integration, not for scheduled file imports.
- ✓
Scheduled Import
Why this is correct
Correct: Scheduled Import can be configured to pull files from SFTP and import them into import sets.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This SNOW-CAD practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SNOW-CAD exam.