SNOW-CAD UI Policy Practice Question
A company wants to hide a field on a catalog item form when a specific variable is selected. What is the most appropriate way to achieve this?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Create a UI Policy that hides the field when the condition is met.
UI Policies are the standard declarative way to control field visibility, read-only, and mandatory states on ServiceNow catalog item forms based on conditions. Option B is incorrect because modifying the form layout only changes the initial arrangement and does not dynamically hide fields. Option C is incorrect because a catalog client script can be used but is less standard and efficient than a UI Policy for visibility control. Option D is incorrect because a client script setting the display property is not the recommended approach; UI Policy is specifically designed for such conditional logic.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Create a UI Policy that hides the field when the condition is met.
Why this is correct
UI Policies are the standard way to conditionally show/hide fields on forms.
- ✗
Modify the form layout to remove the field.
Why it's wrong here
Form layout is static and does not support dynamic hiding based on conditions.
- ✗
Use a catalog client script to hide the field.
Why it's wrong here
Catalog client scripts are for client-side actions but UI Policy is the recommended approach for visibility.
- ✗
Write a client script to set the field's display property to false on load.
Why it's wrong here
Client scripts can hide fields but are less efficient than UI Policies for simple visibility control.
Go deeper
Related to this question
About these practice questions
Courseiva writes every SNOW-CAD question from scratch — 481 in total, each with an explanation and a wrong-answer breakdown. None are copied from real exams or dumps. Learn why practice questions differ from exam dumps →
JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This SNOW-CAD practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SNOW-CAD exam.