SNOW-CAD Designing interfaces and user experiences Practice Question
A company wants to display a list of open incidents on a Service Portal page. Which component should be used?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Data Table Widget
The Data Table Widget is the standard component for displaying lists of records in Service Portal, making option B correct. Option A (Map Widget) is used for geospatial data. Option C (Performance Analytics widget) is for analytics dashboards. Option D (List View Widget) is designed for the backend UI, not for portals.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Map widget
Why it's wrong here
Map Widget is for displaying geospatial data, not lists of records.
- ✓
Data Table Widget
Why this is correct
Data Table Widget is the standard component for displaying lists of records in Service Portal.
- ✗
Performance Analytics widget
Why it's wrong here
Performance Analytics widget is for analytics dashboards, not lists of records.
- ✗
List View Widget
Why it's wrong here
The List View Widget is used in the backend UI, not in Service Portal.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This SNOW-CAD practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SNOW-CAD exam.