SNOW-CAD Platform Features and Integration Practice Question
A company uses IntegrationHub to connect to an external CRM. The OAuth provider record and REST message are configured. When testing, authentication fails. What is the most likely cause?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The OAuth provider profile is not linked to the REST message.
The most likely cause of authentication failure is that the OAuth provider profile is not linked to the REST message. Without this linkage, the authentication configuration is not applied. Option A is incorrect because base64 encoding of the client secret is not a requirement for OAuth. Option C is incorrect because the grant_type parameter is sent in the request body, not in the URL. Option D is incorrect because although POST is the correct HTTP method for token requests, the method itself is not the likely cause of authentication failure.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
The client secret is not base64 encoded.
Why it's wrong here
Base64 encoding is not required for client credentials; it is for basic auth.
- ✓
The OAuth provider profile is not linked to the REST message.
Why this is correct
The OAuth profile must be associated with the REST message for authentication to work.
- ✗
The token URL is missing the grant_type parameter.
Why it's wrong here
grant_type is sent in the POST body, not as a URL parameter.
- ✗
The REST message is set to POST instead of GET.
Why it's wrong here
POST is the correct HTTP method for OAuth token requests.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
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