SNOW-CAD Creating and customizing tables and data Practice Question
A company needs to create a lookup table to store status codes for incident classification. Which approach is best practice?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Use a Choice field with the status codes and labels
Using a Choice field is standard for static lists. Option A is wrong because creating a table is overkill for simple lists. Option C is wrong because it loses referential integrity. Option D is wrong because creating a custom table with a reference field on the Incident table adds unnecessary complexity when a simple Choice field suffices.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Create a new table using the Label field type
Why it's wrong here
Label fields are for display only; they cannot store values used in conditions or reporting.
- ✓
Use a Choice field with the status codes and labels
Why this is correct
Choice fields are built for simple, static lists and integrate well with reporting and UI policies.
- ✗
Store the status codes as a single line of text field
Why it's wrong here
Free text fields allow inconsistent data entry and lack reporting capabilities.
- ✗
Create a custom table with a reference field on the Incident table
Why it's wrong here
Creating a custom table with a reference field adds unnecessary complexity for a simple lookup; a Choice field is sufficient.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This SNOW-CAD practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SNOW-CAD exam.