CSM Scrum Team Roles and Accountabilities Practice Question
Exhibit
Team Performance Report: Sprint 12 - Velocity: 45 (Stable) - Impediments: 3 (Resolved by Scrum Master) - PO attendance at Daily Scrum: 0% - PO availability for refinement: 2 hours/week
Refer to the exhibit. As a Scrum Master, what is your primary concern regarding the Scrum Team's effectiveness?
⚠ Common exam trap
Candidates often focus on the Developers' performance or velocity rather than the root cause, which is the lack of Product Owner engagement and guidance during the refinement process.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The Product Owner is failing to provide necessary support for backlog refinement and collaboration.
The exhibit shows a critical disconnect between the Product Owner and the Developers. Effective Product Backlog management requires consistent collaboration. When a Product Owner is absent from the Daily Scrum and limits refinement to only two hours, the Developers lose the business context necessary to build the right thing. This lack of engagement threatens the team's ability to deliver actual value, regardless of their stable velocity.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
The velocity is too low for the size of the team.
Why it's wrong here
Velocity is a measure of how much work a team can complete, not a performance metric to be compared against others. Stable velocity indicates a predictable process, which is a positive sign. Focusing on velocity rather than value and collaboration misinterprets the purpose of the Scrum framework entirely.
- ✗
The Scrum Master is not resolving enough impediments.
Why it's wrong here
There is no benchmark for the number of impediments a Scrum Master should resolve. Resolving three impediments is neither good nor bad in isolation. The focus should be on whether those impediments were blocking the team and if they were removed in a timely manner to maintain flow.
- ✓
The Product Owner is failing to provide necessary support for backlog refinement and collaboration.
Why this is correct
The Product Owner must be available to Developers for refinement and questions. Without this interaction, the team may build features that do not meet customer needs. This is a systemic failure in the Scrum Team's collaboration that the Scrum Master must address to ensure the product remains valuable and relevant.
- ✗
The Developers are not taking enough responsibility for the product vision.
Why it's wrong here
Developers are accountable for the Sprint Backlog and building the Increment, but the Product Owner is responsible for the product vision. Expecting Developers to handle the product vision shifts accountability inappropriately and distracts them from their primary goal of creating a usable, high-quality increment every single Sprint.
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official Scrum Alliance exam blueprint
This CSM practice question is part of Courseiva's free Scrum Alliance certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CSM exam.