C_CPI Integration Suite Development Practice Question
Exhibit
Error: [CONTENT_ENCODING_ERROR] Failed to transform XML to JSON because the incoming XML structure contains multiple root elements.
Refer to the exhibit. You are using the XML-to-JSON converter in an integration flow. Based on the error log, what is the most appropriate action to resolve this issue?
⚠ Common exam trap
Candidates often attempt to fix invalid XML structure directly in the converter settings or by using a Content Modifier to delete tags, rather than using XSLT to restructure the entire payload.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Use an XSLT Mapping to wrap the XML content in a single root tag.
The XML-to-JSON converter strictly requires a single root element to map the structure into a valid JSON object. When multiple root elements are present, the converter cannot determine the JSON hierarchy. Addressing this via an XSLT mapping or a Content Modifier before the conversion ensures compliance with JSON specifications, which is a common requirement when integrating between XML-based SAP systems and JSON-consuming external cloud applications.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Increase the message size limit in the tenant settings.
Why it's wrong here
Increasing the message size limit does not address the structural issue of multiple root elements. The XML-to-JSON converter fails due to data schema validation rules, not because of the file size, so modifying tenant configuration will have no impact on the outcome of the transformation process.
- ✓
Use an XSLT Mapping to wrap the XML content in a single root tag.
Why this is correct
An XSLT mapping is the standard tool for transforming XML structures. By creating a parent element that encapsulates the existing multiple root nodes, the resulting XML becomes well-formed for the converter, satisfying the technical requirement for a single root element in the generated JSON output format.
- ✗
Change the Content-Type header to application/xml.
Why it's wrong here
Changing the Content-Type header only changes how the message is identified in the HTTP metadata; it does not change the physical structure of the XML payload. The XML-to-JSON converter will still detect multiple root elements regardless of the HTTP header, leading to the same error during execution.
- ✗
Disable the 'Use Namespaces' option in the converter.
Why it's wrong here
Disabling namespace handling does not fix structural issues like having multiple root elements. The root element constraint is a fundamental rule of JSON serialization, and namespaces are irrelevant to the requirement that a JSON object must be encapsulated within a single root context to be parsed correctly.
Visual reference
About these practice questions
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official SAP exam blueprint
This C_CPI practice question is part of Courseiva's free SAP certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the C_CPI exam.