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Financial Accounting →easyMultiple Choice

C_TS4FI Financial Accounting Practice Question

A financial accountant is posting a customer invoice in SAP S/4HANA Financial Accounting. The customer master record has a reconciliation account defined, but the accountant receives an error that the reconciliation account is not defined for the chart of accounts. What is the most likely cause?

⚠ Common exam trap

The trap here is assuming the error relates to account group field status or cost element settings, when it actually indicates a missing account in the chart of accounts.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

✓

The reconciliation account is not created in the chart of accounts assigned to the company code.

The reconciliation account in the customer master record must be a valid G/L account in the company code's chart of accounts. The error occurs when the account number is not found in that chart of accounts, often due to a typo or missing account creation. Creating the account or correcting the master record resolves the issue.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • ✗

    The reconciliation account is defined as a cost element, which is not allowed for customer postings.

    Why it's wrong here

    Reconciliation accounts are general ledger accounts and can be cost elements if they are primary cost elements, but this is not the cause of the error. The error is about the account not being defined in the chart of accounts, not about its cost element status. Cost element settings do not prevent customer postings.

  • ✗

    The customer master record is not activated for posting.

    Why it's wrong here

    Customer master records do not have a separate activation for posting; once created with a reconciliation account, they are ready for posting. The error specifically mentions the reconciliation account not being defined, which points to a missing account in the chart of accounts, not an inactive master record.

  • ✗

    The account group for the customer does not allow the reconciliation account to be changed.

    Why it's wrong here

    The account group controls field status and whether the reconciliation account field is ready for input, but the error is not about field status. It is about the account number not existing in the chart of accounts. Even if the field were changeable, the account must exist to be used.

  • ✓

    The reconciliation account is not created in the chart of accounts assigned to the company code.

    Why this is correct

    The reconciliation account specified in the customer master must exist in the chart of accounts of the company code. If it is missing, the system cannot post the invoice. The error indicates that the account number is not present in the chart of accounts, so creating it or correcting the master record resolves the issue.

Visual reference

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Written and reviewed by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

Last reviewed September 2026 · checked against the official SAP exam blueprint

This C_TS4FI practice question is part of Courseiva's free SAP certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the C_TS4FI exam.