C_S4EWM Extended Warehouse Management Practice Question
A company is implementing EWM in SAP S/4HANA and needs to decide how to handle returns. They want to create a return delivery and then inspect the returned goods before deciding whether to put them back into stock or scrap them. Which TWO of the following statements accurately describe the returns process in EWM? (Choose two.)
⚠ Common exam trap
The trap here is assuming returns must be processed as outbound deliveries because they involve sending goods back, but customer returns are inbound to the warehouse.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Returned goods can be posted to an inspection storage type using a warehouse process type that directs them to a quality inspection area.
Returns in EWM are managed as inbound deliveries with return-specific document types, and you can direct them to inspection storage types using appropriate warehouse process types. This allows inspection before final putaway or scrap. Processing returns as outbound deliveries, requiring outbound deliveries for scrap, or stating that EWM cannot handle inspection are all incorrect.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Returned goods can be posted to an inspection storage type using a warehouse process type that directs them to a quality inspection area.
Why this is correct
By configuring a warehouse process type for returns that determines a destination storage type for inspection, you can route returned goods to a dedicated area. This supports the requirement to inspect before deciding final disposition. The process type can be linked to the return delivery type and can include putaway rules that override default strategies.
- ✗
Returns in EWM must always be processed as outbound deliveries because they involve shipping goods back to the vendor.
Why it's wrong here
Returns from customers are inbound to the warehouse, not outbound. Outbound deliveries are used for shipping goods to customers. Processing customer returns as outbound deliveries would be incorrect because it would initiate a shipment rather than receiving goods. The scenario describes receiving returned goods for inspection, which is an inbound process.
- ✓
A return delivery in EWM is created as an inbound delivery with a special document type indicating returns.
Why this is correct
In EWM, returns are typically processed as inbound deliveries with a return-specific document type. This allows the system to apply return-specific putaway strategies, such as directing goods to a returns storage area or inspection area. The inbound delivery serves as the basis for creating warehouse tasks for the returned goods, enabling inspection before final putaway or scrap.
- ✗
The returns process in EWM does not support quality inspection; inspection must be done in SAP QM before creating an EWM inbound delivery.
Why it's wrong here
EWM supports inspection within the warehouse via inspection storage types and warehouse process types. You can route returns to an inspection area and perform inspection activities. While SAP QM can be integrated, EWM itself can handle inspection steps. Claiming that inspection must be done in QM before creating an inbound delivery is incorrect because EWM can manage the inspection process internally.
- ✗
After inspection, scrapping returned goods requires a separate outbound delivery to remove them from the warehouse.
Why it's wrong here
Scrapping in EWM is typically done via an internal warehouse process, such as a scrapping warehouse task or a posting change, not an outbound delivery. An outbound delivery is for shipping to a customer or vendor. Using an outbound delivery for scrap would incorrectly trigger shipping processes and not reflect the internal disposition. Scrap is usually handled by moving goods to a scrapping storage type or using a scrapping warehouse task.
About these practice questions
Courseiva writes every C_S4EWM question from scratch — 217 in total, each with an explanation and a wrong-answer breakdown. None are copied from real exams or dumps. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official SAP exam blueprint
This C_S4EWM practice question is part of Courseiva's free SAP certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the C_S4EWM exam.