C_ARSUM Ariba Supplier Management Practice Question
A buyer creates a supplier qualification project with a questionnaire that includes a question requiring the supplier to upload a valid ISO 9001 certificate. The supplier uploads a PDF that is 15 MB in size. The upload fails. What is the most likely reason for the failure?
⚠ Common exam trap
The trap here is assuming that any file type or size can be uploaded without checking the platform's attachment size limit.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The file exceeds the maximum attachment size allowed for questionnaire responses.
SAP Ariba Supplier Management imposes a maximum attachment size for questionnaire responses, often defaulting to 5 MB. A 15 MB PDF exceeds this limit, so the upload fails. The buyer must either increase the allowed size in configuration or ask the supplier to provide a smaller file. This is a common configuration oversight when designing qualification templates.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
The supplier's browser does not support PDF uploads.
Why it's wrong here
Modern browsers universally support PDF uploads. The issue is not browser compatibility but a platform-imposed limit on file size. SAP Ariba Supplier Management enforces a maximum attachment size per file, and 15 MB exceeds the default threshold, causing the upload to fail regardless of the browser used.
- ✗
The supplier's registration template does not include a field for document uploads.
Why it's wrong here
If the questionnaire includes a question requiring an ISO 9001 certificate upload, the template already contains the necessary attachment field. The failure is not due to a missing field but to the file size exceeding the configured limit. Template design and file size limits are independent configuration aspects.
- ✗
The supplier's account lacks the permission to upload documents.
Why it's wrong here
Suppliers participating in a qualification project are granted the necessary permissions to respond, including uploading attachments. Permission issues would typically prevent access to the project entirely, not selectively block a single file upload. The specific failure with a 15 MB file points to a size restriction.
- ✓
The file exceeds the maximum attachment size allowed for questionnaire responses.
Why this is correct
SAP Ariba Supplier Management enforces a configurable maximum attachment size for questionnaire responses, commonly 5 MB by default. A 15 MB PDF exceeds this limit, so the system rejects the upload. The buyer or administrator must adjust the attachment size setting or the supplier must compress the file.
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official SAP exam blueprint
This C_ARSUM practice question is part of Courseiva's free SAP certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the C_ARSUM exam.