Service-Con-201 Integration And Data Management Practice Question
A service administrator wants to ensure data integrity when agents create Cases associated with Accounts and Contacts. Which TWO data model validation practices should be implemented? (Choose two.)
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Write Validation Rules to enforce required field completion based on Case Status.
Validation rules and lookup filters ensure data integrity and correct parent-child associations.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Write Validation Rules to enforce required field completion based on Case Status.
Why this is correct
Correct. Validation rules enforce business logic and data quality based on field conditions.
- ✗
Disable all standard validation rules to speed up API data integration speeds.
Why it's wrong here
Incorrect. Disabling validation rules compromises data integrity and is not a recommended practice.
- ✗
Rely solely on user training without technical enforcement mechanisms.
Why it's wrong here
Incorrect. User training alone is insufficient to guarantee data integrity.
- ✗
Convert all lookup relationships to text fields to bypass data model constraints.
Why it's wrong here
Incorrect. Converting relationships to text destroys reporting relationships and referential integrity.
- ✓
Create Lookup Filters on the Case Contact field to restrict selections to contacts belonging to the selected Account.
Why this is correct
Correct. Lookup filters ensure data accuracy by restricting child records to valid parent associations.
About these practice questions
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official Salesforce exam blueprint
This Service-Con-201 practice question is part of Courseiva's free Salesforce certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the Service-Con-201 exam.