Sales-Con-201 Practice Question: Practical Application OF Sales Cloud Expertise
Which object is used to track the interaction history with a prospect during the sales process?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Activity.
The 'Task' or 'Event' objects (collectively Activities) are used to track interactions.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Campaign.
Why it's wrong here
Campaigns track marketing efforts.
- ✗
Opportunity.
Why it's wrong here
Opportunities track revenue, not interaction history.
- ✓
Activity.
Why this is correct
Activities (Tasks and Events) track individual interactions.
- ✗
Account.
Why it's wrong here
Accounts track the company, not specific interactions.
About these practice questions
This Sales-Con-201 question is part of Courseiva's 321-question bank — original exam-style content with full explanations and wrong-answer analysis, never real exam questions or exam dumps. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official Salesforce exam blueprint
This Sales-Con-201 practice question is part of Courseiva's free Salesforce certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the Sales-Con-201 exam.