Sales-Con-201 Practice Question: Practical Application OF Sales Cloud Expertise
What happens when a Lead is converted?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The Lead becomes an Account, Contact, and optionally an Opportunity.
The conversion process creates an Account and Contact, and optionally an Opportunity, and maps fields from the Lead.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
The Lead record is deleted.
Why it's wrong here
The Lead record is converted to 'Converted' status and is usually hidden from views, but not deleted.
- ✗
The Lead is moved to the Recycle Bin.
Why it's wrong here
It remains in the database in a converted state.
- ✓
The Lead becomes an Account, Contact, and optionally an Opportunity.
Why this is correct
This describes the standard conversion outcome.
- ✗
The Lead owner is automatically changed to the System Administrator.
Why it's wrong here
The owner is usually the user performing the conversion.
About these practice questions
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official Salesforce exam blueprint
This Sales-Con-201 practice question is part of Courseiva's free Salesforce certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the Sales-Con-201 exam.