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Sales-Con-201 Implementation Strategies Practice Question

Universal Containers wants to establish an ongoing change management and governance structure after Sales Cloud goes live. Which TWO practices should the consultant recommend? (Choose two.)

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Establish a Salesforce Center of Excellence (CoE) with business and IT representation to prioritize enhancements

Establishing a Center of Excellence (CoE) and maintaining regular feedback channels ensure continuous governance and adaptation.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Lock all configuration settings permanently so no further changes can ever be made

    Why it's wrong here

    Prevents the system from adapting to business growth.

  • Disband the project team immediately at go-live and provide no further support

    Why it's wrong here

    Leads to post-launch abandonment and declining adoption.

  • Allow any individual user to deploy custom Apex code directly to production without review

    Why it's wrong here

    Creates severe security, stability, and data corruption risks.

  • Establish a Salesforce Center of Excellence (CoE) with business and IT representation to prioritize enhancements

    Why this is correct

    Provides structured governance for ongoing enhancements and backlog management.

  • Implement regular feedback channels and quarterly release review cycles

    Why this is correct

    Ensures the platform evolves with changing business needs and user feedback.

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Written and reviewed by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

Last reviewed August 2026 · checked against the official Salesforce exam blueprint

This Sales-Con-201 practice question is part of Courseiva's free Salesforce certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the Sales-Con-201 exam.