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Sales-Con-201 Consulting Practices Practice Question

Universal Containers has completed the configuration phase of their Sales Cloud project. Before migrating to the production environment, the project team needs to verify that the system meets all business and functional requirements. Which document serves as the primary baseline for this verification?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Requirements Traceability Matrix (RTM)

The Requirements Traceability Matrix (RTM) maps business requirements to configuration and test cases, ensuring all requirements are accounted for during testing.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Salesforce Release Notes

    Why it's wrong here

    Release notes detail new platform features, not specific customer project requirements.

  • Statement of Work (SOW)

    Why it's wrong here

    The SOW defines the commercial and contractual agreement, not the detailed functional verification baseline.

  • Requirements Traceability Matrix (RTM)

    Why this is correct

    This is correct as the RTM ensures every requirement is linked to system features and test scripts.

  • Technical Architecture Diagram

    Why it's wrong here

    Architecture diagrams show system integration and data flow, not functional business requirements.

About these practice questions

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Written and reviewed by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

Last reviewed August 2026 · checked against the official Salesforce exam blueprint

This Sales-Con-201 practice question is part of Courseiva's free Salesforce certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the Sales-Con-201 exam.