Sales-Con-201 Implementation Strategies Practice Question
During a pre-rollout user experience assessment, sales representatives express frustration that searching for accounts and contacts takes too many clicks and manual filters. Which feature should the consultant highlight in the rollout plan to directly address this usability concern?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Configuring Global Search filters, highlighted fields in compact layouts, and enhanced list views.
Global Search and List View enhancements (such as pinned list views, Kanban views, and quick filters) dramatically reduce clicks and improve record discovery compared to legacy search methods.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Setting up Apex triggers to automatically merge duplicate accounts upon creation.
Why it's wrong here
Duplicate management addresses data quality, not search usability or navigation speed.
- ✓
Configuring Global Search filters, highlighted fields in compact layouts, and enhanced list views.
Why this is correct
These features streamline navigation and put critical information immediately at the user's fingertips.
- ✗
Creating custom Visualforce pages for every standard tab.
Why it's wrong here
Custom Visualforce is outdated and unnecessary when standard Lightning features solve search issues efficiently.
- ✗
Enabling territory management and assigning complex sharing rules.
Why it's wrong here
Sharing rules and territory management control data visibility, not search convenience.
About these practice questions
This Sales-Con-201 question is part of Courseiva's 321-question bank — original exam-style content with full explanations and wrong-answer analysis, never real exam questions or exam dumps. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official Salesforce exam blueprint
This Sales-Con-201 practice question is part of Courseiva's free Salesforce certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the Sales-Con-201 exam.