Sales-Con-201 Data Management Practice Question
A Consultant is configuring Duplicate Management rules for Contacts. Which THREE actions can be configured when a duplicate is detected during manual creation or editing? Choose 3 options.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Report on duplicate creation by logging it in the duplicate record report.
Duplicate rules can be configured to alert users (show alert), allow creation (report), or block creation entirely on create and/or edit operations.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Automatically merge the duplicate with the master record in real time.
Why it's wrong here
Automatic real-time merging is not a native action of standard duplicate rules without custom code.
- ✓
Report on duplicate creation by logging it in the duplicate record report.
Why this is correct
Duplicate rules can log matches to report on attempted duplicate creation.
- ✗
Automatically delete the newly entered duplicate record.
Why it's wrong here
Salesforce does not automatically delete newly entered duplicates; it either blocks or alerts.
- ✓
Alert the user and allow them to save the record.
Why this is correct
UC can choose to warn users about potential duplicates while still permitting them to save.
- ✓
Block the user from saving the record.
Why this is correct
Rules can be set to block saves entirely when a duplicate match is found.
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official Salesforce exam blueprint
This Sales-Con-201 practice question is part of Courseiva's free Salesforce certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the Sales-Con-201 exam.