Sales-Con-201 Consulting Practices Practice Question
A consultant has finalized the solution design document for a Sales Cloud implementation. During the client review meeting, key business stakeholders request significant modifications to the account hierarchy data model that will impact downstream reporting and integrations. What is the proper governance procedure the consultant should follow?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Log a formal change request to evaluate the impact on timeline, budget, and technical dependencies.
Changes requested after solution design sign-off must be managed through a formal change request process to assess impact on timeline, budget, and scope.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Advise the client to handle the hierarchy changes entirely outside of Salesforce.
Why it's wrong here
Telling clients to manage core data outside Salesforce defeats the purpose of the CRM implementation.
- ✓
Log a formal change request to evaluate the impact on timeline, budget, and technical dependencies.
Why this is correct
This is correct because formal change control evaluates impact before altering approved baselines.
- ✗
Immediately update the configuration in the sandbox to satisfy the client without documentation.
Why it's wrong here
Making undocumented changes violates project governance and risks scope creep.
- ✗
Cancel the project until the client agrees to never change their requirements.
Why it's wrong here
Canceling the project is an extreme and unprofessional reaction to normal project evolution.
About these practice questions
Courseiva writes every Sales-Con-201 question from scratch — 321 in total, each with an explanation and a wrong-answer breakdown. None are copied from real exams or dumps. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official Salesforce exam blueprint
This Sales-Con-201 practice question is part of Courseiva's free Salesforce certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the Sales-Con-201 exam.