EX280 Cluster Installation And Management Practice Question
An administrator needs to troubleshoot an upgrade failure in OpenShift 4.14. Which TWO actions or diagnostic steps should the administrator take? (Choose TWO)
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Inspect any cluster operators reporting 'Degraded=True' or 'Progressing=True'.
To troubleshoot upgrades, administrators should check clusterversion status and inspect degraded cluster operators.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Reboot the entire cluster control plane via physical power cycles.
Why it's wrong here
Physical power cycles are unnecessary and disruptive; software troubleshooting is required.
- ✗
Delete all pods in the openshift-cluster-version namespace to force a clean restart.
Why it's wrong here
Deleting core operator pods indiscriminately can corrupt upgrade states.
- ✓
Inspect any cluster operators reporting 'Degraded=True' or 'Progressing=True'.
Why this is correct
Degraded operators block or fail cluster upgrades and must be investigated.
- ✓
Run 'oc describe clusterversion' to view upgrade history, channels, and failure messages.
Why this is correct
oc describe clusterversion shows detailed status conditions and failure messages regarding upgrades.
- ✗
Scale down all OLM Operator subscriptions to zero.
Why it's wrong here
Scaling down user operators has no direct effect on core cluster platform upgrades.
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official Red Hat exam blueprint
This EX280 practice question is part of Courseiva's free Red Hat certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the EX280 exam.