Your team is currently struggling with high levels of work-in-process (WIP) that is causing delays. According to the Choose Your Way of Working (WoW) mindset, what is the first step you should take?
Selecting a practice based on a specific process goal is the core of the DA tailoring approach.
Why this answer
The DA toolkit emphasizes improving the workflow. Reducing WIP is a classic strategy to improve flow, and you should choose a process goal like 'Coordinate Activities' or 'Produce Potentially Consumable Solution' and select a practice that explicitly limits WIP, such as 'Implement a Kanban board'.