ITIL4-DPI Direct, Plan and Improve Practice Question
Exhibit
LOG_ENTRY_101: Policy deployment initiated. LOG_ENTRY_102: Strategy mapping incomplete. LOG_ENTRY_103: Risk threshold exceeded: R-402 (High complexity). LOG_ENTRY_104: Compliance audit scheduled.
Refer to the exhibit. As a DPI strategist, which action should you take regarding the current policy deployment phase?
⚠ Common exam trap
Candidates frequently prioritize 'maintaining momentum' or 'continuing the deployment' despite clear indicators of risk or missing prerequisites, failing to recognize that stopping is the correct governance action.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Pause the deployment to complete strategy mapping and address risk R-402
The logs indicate that the strategy mapping is incomplete and a risk threshold has been breached. Proceeding with deployment without a completed map means the strategy lacks sufficient context and alignment. Addressing the risk and finalizing the mapping are critical prerequisites to ensure the deployment delivers intended value and complies with risk management policies. Ignoring these would jeopardize the outcome and potentially violate internal governance standards.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Proceed with deployment as scheduled to meet the deadline
Why it's wrong here
Proceeding despite incomplete strategy mapping and exceeded risk thresholds ignores critical governance controls. Meeting a deadline at the expense of strategic alignment and risk management can lead to failure and long-term technical debt. The project must be paused to address these findings before any further deployment actions occur.
- ✓
Pause the deployment to complete strategy mapping and address risk R-402
Why this is correct
Pausing the deployment is the correct governance action. Completing the strategy map ensures that the deployment remains aligned with organizational objectives, while addressing the risk threshold violation mitigates potential negative outcomes. This approach follows the DPI practice of ensuring readiness before proceeding with significant organizational change or policy implementation.
- ✗
Ignore the logs and proceed, as they are non-critical warnings
Why it's wrong here
The logs represent critical blockers, not non-critical warnings. Exceeding risk thresholds is a major governance concern that directly impacts the organization's risk appetite. Disregarding these signals demonstrates poor management oversight and potentially exposes the organization to significant operational or compliance failures that could have been avoided with proper intervention.
- ✗
Escalate the compliance audit immediately without further investigation
Why it's wrong here
Escalating the audit before understanding the root cause of the risk violation is premature. The strategist must first investigate the relationship between the deployment and the failed risks. Once the situation is understood, escalation might be appropriate, but investigating the underlying cause is the mandatory first step for effective resolution.
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official PeopleCert/AXELOS exam blueprint
This ITIL4-DPI practice question is part of Courseiva's free PeopleCert/AXELOS certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the ITIL4-DPI exam.