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Incident Interactions And ReportingmediumMultiple ChoiceObjective-mapped

XSOAR-Engineer Incident Interactions And Reporting Practice Question

An administrator needs to modify the default layout of the Incident Info section so that custom fields appear prominently for all phishing incidents. Where should this be configured?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Settings > Customization > Layouts

Layouts in XSOAR define the visual presentation of incident details based on incident types.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Settings > About > Server Configuration

    Why it's wrong here

    Server Configuration controls global engine parameters, not incident UI layouts.

  • Settings > Integrations > Instances

    Why it's wrong here

    Integration instances handle API connections, not UI layout configurations.

  • Settings > Customization > Layouts

    Why this is correct

    Layouts can be customized by incident type under Settings > Customization > Layouts.

  • Incidents > War Room > Layout Configuration

    Why it's wrong here

    There is no layout configuration option inside the War Room.

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JA

Written and reviewed by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

Last reviewed August 2026 · checked against the official Palo Alto Networks exam blueprint

This XSOAR-Engineer practice question is part of Courseiva's free Palo Alto Networks certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the XSOAR-Engineer exam.