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XDR-Engineer Detection And Reporting Practice Question

An analyst is investigating an open incident in Cortex XDR and determines that the activity is benign and authorized. What is the appropriate action to close the incident and document the resolution?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Change the incident status to Resolved and select the appropriate resolution reason (e.g., False Positive).

Incidents in Cortex XDR are resolved by changing their status to 'Resolved' and assigning an appropriate resolution status such as False Positive or Benign True Positive.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Delete the agent from Endpoint Management.

    Why it's wrong here

    Deleting an agent removes endpoint protection and does not resolve the incident.

  • Change the incident status to Resolved and select the appropriate resolution reason (e.g., False Positive).

    Why this is correct

    Resolving incidents with a status and reason properly closes them in the triage queue.

  • Put the agent into Bypass mode.

    Why it's wrong here

    Bypass mode stops enforcement, it does not close incident investigation records.

  • Purge all logs using the XQL delete command.

    Why it's wrong here

    Users cannot delete raw telemetry logs via XQL.

Visual reference

Client Recursive Resolver Root DNS (13 root servers) TLD DNS (.com, .org, …) Authoritative example.com query IP addr answer

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JA

Written and reviewed by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

Last reviewed August 2026 · checked against the official Palo Alto Networks exam blueprint

This XDR-Engineer practice question is part of Courseiva's free Palo Alto Networks certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the XDR-Engineer exam.