SSE-Engineer Prisma Access Troubleshooting Practice Question
An administrator is troubleshooting a Prisma Access mobile user issue where users connected via GlobalProtect cannot access local network printers or local subnet resources while connected to the VPN. Which THREE settings should be reviewed in Panorama? (Choose three)
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Check the GlobalProtect Agent configuration regarding 'Access Route' or local network access permissions.
Accessing local network resources while on VPN involves split-tunneling configurations, access route pushes, and client settings.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Verify the BGP AS number on the Service Connection.
Why it's wrong here
Service connections connect data centers, not mobile user endpoints to local printers.
- ✓
Check the GlobalProtect Agent configuration regarding 'Access Route' or local network access permissions.
Why this is correct
Access route settings dictate which destination subnets are forced through the tunnel.
- ✓
Verify the Split Tunnel configuration in the GlobalProtect Client Settings to ensure local subnet exclusions or inclusions are correctly defined.
Why this is correct
Split-tunneling rules determine whether local subnet traffic is routed inside the VPN tunnel or allowed locally.
- ✓
Review the client-side routing table to ensure local subnet gateway routes are preserved when the VPN connects.
Why this is correct
Endpoint OS routing tables must correctly direct local printer traffic to the local network gateway.
- ✗
Check the WildFire file analysis submission timeout settings.
Why it's wrong here
WildFire submission settings manage malware analysis, not local VPN routing or printer access.
Visual reference
About these practice questions
Courseiva writes every SSE-Engineer question from scratch — 203 in total, each with an explanation and a wrong-answer breakdown. None are copied from real exams or dumps. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official Palo Alto Networks exam blueprint
This SSE-Engineer practice question is part of Courseiva's free Palo Alto Networks certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SSE-Engineer exam.