SSE-Engineer Prisma Access Troubleshooting Practice Question
An administrator is troubleshooting a Prisma Access mobile user environment where users report that authentication via RADIUS is failing. Where should the administrator check for RADIUS communication errors and timeout events in Panorama?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Monitor > Logs > System or Authentication logs in Panorama.
System logs and Authentication logs record RADIUS server communication errors and timeouts.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Policies > NAT.
Why it's wrong here
NAT policies handle address translation.
- ✗
Panorama > Cloud Services > Audit Log.
Why it's wrong here
Audit logs track administrative configuration changes.
- ✓
Monitor > Logs > System or Authentication logs in Panorama.
Why this is correct
System and authentication logs record connectivity issues, timeouts, and responses from external RADIUS authentication servers.
- ✗
Monitor > Logs > Threat.
Why it's wrong here
Threat logs record security attacks and malware detections.
Quick reference
AAA Protocol Comparison
| Protocol | Port(s) | Encryption | Transport | Primary Use |
|---|---|---|---|---|
| RADIUS | 1812 / 1813 | Password only | UDP | Network access control |
| TACACS+ | 49 | Full packet | TCP | Device administration |
| Diameter | 3868 | Full session | TCP / SCTP | Carrier / mobile networks |
| 802.1X | — | EAP-based | Layer 2 | Port-based access control |
TACACS+ encrypts the entire packet; RADIUS only encrypts the password field — a key exam distinction.
About these practice questions
One of 203 original SSE-Engineer practice questions on Courseiva, each with a full explanation and wrong-answer analysis — not exam dumps or protected exam content. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official Palo Alto Networks exam blueprint
This SSE-Engineer practice question is part of Courseiva's free Palo Alto Networks certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SSE-Engineer exam.