SSE-Engineer Prisma Access Troubleshooting Practice Question
An administrator is troubleshooting a policy where applications are being identified incorrectly in Prisma Access. Which tool should be used to inspect how Prisma Access performs App-ID identification on a live stream of packets?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Examine the Traffic log session details to view the detected App-ID, or use packet captures if necessary.
Packet capture (pcap) or policy evaluation tools are used to inspect traffic; flow basic diagnostics are done via traffic logs and session info.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Verify the SSL decryption certificate chain.
Why it's wrong here
Certificates establish trust for TLS sessions, not application identification.
- ✗
Check the GlobalProtect client configuration profile.
Why it's wrong here
Client configuration profiles manage agent settings, not App-ID classification.
- ✓
Examine the Traffic log session details to view the detected App-ID, or use packet captures if necessary.
Why this is correct
Traffic log entries show the final App-ID determined by Prisma Access for each session.
- ✗
Review the Panorama Audit log.
Why it's wrong here
Audit logs track administrative configuration changes.
About these practice questions
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official Palo Alto Networks exam blueprint
This SSE-Engineer practice question is part of Courseiva's free Palo Alto Networks certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SSE-Engineer exam.