SSE-Engineer Prisma Access Troubleshooting Practice Question
A Prisma Access deployment utilizes Service Connections to connect to a corporate data center. An administrator notices that traffic destined for internal data center subnets is being sent out to the internet instead of the Service Connection. What is the most likely cause of this routing misconfiguration?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Missing or incorrect static routes / BGP route advertisements for the internal subnets in the Service Connection routing configuration.
Incorrect static or dynamic routing advertisements (such as missing or overlapping static routes / BGP prefixes) cause traffic to take the default internet route instead of the Service Connection.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
WildFire inspection is enabled on the security policy rule.
Why it's wrong here
WildFire inspects files; it does not alter next-hop routing decisions.
- ✓
Missing or incorrect static routes / BGP route advertisements for the internal subnets in the Service Connection routing configuration.
Why this is correct
If internal subnets are not explicitly advertised or routed toward the Service Connection, Prisma Access defaults to forwarding them via the internet egress.
- ✗
The Security Predefined Policy rule order is incorrect.
Why it's wrong here
Security policies determine whether traffic is allowed or blocked, but routing tables determine the next-hop exit interface.
- ✗
The GlobalProtect Portal client timeout is set too low.
Why it's wrong here
Client timeouts affect session drop rates, not routing table lookups for site traffic.
Visual reference
About these practice questions
This SSE-Engineer question is part of Courseiva's 203-question bank — original exam-style content with full explanations and wrong-answer analysis, never real exam questions or exam dumps. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official Palo Alto Networks exam blueprint
This SSE-Engineer practice question is part of Courseiva's free Palo Alto Networks certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SSE-Engineer exam.