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SD-WAN-Engineer Troubleshooting Practice Question

When analyzing a PCAP from an ION device, you see 'ICMP Destination Unreachable'. Which policy is most likely causing this?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Security Policy

Security policies or access control lists (ACLs) blocking traffic will trigger ICMP unreachable messages.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Security Policy

    Why this is correct

    Security policies are configured to drop traffic and can return ICMP unreachable messages.

  • NAT Policy

    Why it's wrong here

    NAT failure results in silent drops or routing loops.

  • QoS Policy

    Why it's wrong here

    QoS drops traffic, but usually doesn't send ICMP unreachable.

  • Path Selection Policy

    Why it's wrong here

    Path selection affects forwarding, not dropping with ICMP.

Visual reference

Source Router + ACL permit 10.0.0.0/8 deny any Server 10.0.0.5 ✓ 192.168.1.1 ✗ dropped ACLs evaluate top-down; first match wins — implicit deny all at end

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JA

Written and reviewed by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

Last reviewed August 2026 · checked against the official Palo Alto Networks exam blueprint

This SD-WAN-Engineer practice question is part of Courseiva's free Palo Alto Networks certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SD-WAN-Engineer exam.