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PAN OS Device Setting ConfigurationmediumMultiple ChoiceObjective-mapped

NGFW-Engineer PAN OS Device Setting Configuration Practice Question

An administrator needs to ensure that the firewall uses a specific internal server for DNS resolution of external traffic. Where must this be configured?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Device > Setup > Service Route Configuration

Service routes are used to define which interface the firewall uses to reach services like DNS, NTP, and updates.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Network > Interfaces

    Why it's wrong here

    Interfaces handle packet forwarding, not specific service routing for the management/control plane.

  • Network > Virtual Routers

    Why it's wrong here

    Virtual routers handle routing for data plane traffic, not internal firewall services.

  • Device > Setup > Service Route Configuration

    Why this is correct

    Service routes allow you to override default routing for specific services like DNS.

  • Device > Setup > Services

    Why it's wrong here

    This configures the DNS server address, but not the egress interface.

Visual reference

Client Recursive Resolver Root DNS (13 root servers) TLD DNS (.com, .org, …) Authoritative example.com query IP addr answer

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JA

Written and reviewed by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

Last reviewed August 2026 · checked against the official Palo Alto Networks exam blueprint

This NGFW-Engineer practice question is part of Courseiva's free Palo Alto Networks certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the NGFW-Engineer exam.