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Policy Creation And ApplicationmediumMultiple ChoiceObjective-mapped

NetSec-Analyst Policy Creation And Application Practice Question

A user is unable to access a web application. The security policy log shows the traffic is hitting the default 'deny' rule. What is the most effective way to troubleshoot the App-ID identification?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Analyze the Traffic Log for the specific session

Checking the Traffic Log and looking at the 'App-ID' column shows what the firewall identified the traffic as; if it shows 'incomplete' or 'unknown-tcp', that identifies the issue.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Check the Threat Log

    Why it's wrong here

    Threat logs show security violations, not policy identification issues.

  • Analyze the Traffic Log for the specific session

    Why this is correct

    The traffic log shows the App-ID that was detected, helping identify if a policy needs an update.

  • Restart the management plane

    Why it's wrong here

    Restarting is disruptive and does not help identify policy matches.

  • Clear the session table

    Why it's wrong here

    This would only affect current sessions, not identify the policy gap.

About these practice questions

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JA

Written and reviewed by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

Last reviewed August 2026 · checked against the official Palo Alto Networks exam blueprint

This NetSec-Analyst practice question is part of Courseiva's free Palo Alto Networks certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the NetSec-Analyst exam.