An organization wants to inspect encrypted outbound HTTPS traffic to detect malware without causing certificate warnings on user workstations. Which component must be installed on the client endpoints to achieve this?
Decrypting outbound HTTPS for inspection requires the firewall to re-sign traffic with its own certificate. Installing the Palo Alto Networks root CA into the endpoint trust store lets clients validate that certificate silently, preventing browser warnings while enabling inspection.
Why this answer
To inspect encrypted HTTPS traffic without causing certificate warnings, the firewall performs SSL forward proxy decryption, which requires the client to trust the firewall's decryption certificate. The Palo Alto Networks root CA certificate must be installed in the browser or OS Trusted Root Certification Authorities store on each client endpoint. The firewall then presents certificates signed by this CA for decrypted sessions, and because the CA is trusted, no warnings appear.
How to eliminate wrong answers
Option A is wrong because the GlobalProtect client certificate is used for VPN authentication, not for SSL decryption trust; installing it in the personal store does not make the firewall's decryption CA trusted. Option B is wrong because installing a SaaS vendor's public certificate does not establish trust for the firewall's dynamically generated certificates. Option D is wrong because a self-signed untrusted certificate generated by the firewall would cause browser warnings, which is exactly what the organization wants to avoid.