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PCNSA Practice Question: Your organization has deployed a Palo Alto…

Your organization has deployed a Palo Alto Networks PA-5250 firewall in a high-availability active/passive configuration. The firewall is connected to two ISPs for redundancy. The internal network uses OSPF with the firewall as an ASBR redistributing a default route. Recently, users reported intermittent connectivity to external resources. During troubleshooting, you notice that the active firewall's management interface has high CPU usage, and the show session all command displays many sessions in the 'active' state but with minimal data transfer. The passive firewall shows no such issues. The OSPF neighbor relationships are stable. What is the most likely cause of the intermittent connectivity?

⚠ Common exam trap

The trap here is that candidates often attribute high CPU on the management interface to a DDoS attack or license issues, but the key clue is the 'active' sessions with minimal data transfer, which points to asymmetric routing in an HA environment rather than a control-plane attack or feature degradation.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Asymmetric routing is occurring due to a misconfiguration in the active/passive HA setup.

In an active/passive HA configuration, only the active firewall processes traffic. If asymmetric routing occurs—where traffic from the internal network to the internet uses one ISP link on the active firewall, but return traffic arrives via the other ISP link—the active firewall may see the return traffic as a new session or a non-symmetric flow. This causes the firewall to create sessions that remain in 'active' state with minimal data transfer, as the firewall attempts to match return packets to existing sessions but fails due to path asymmetry. The high CPU on the management interface results from the control plane processing these mismatched sessions, while the passive firewall is unaffected because it does not handle traffic.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • OSPF is flapping and causing route instability.

    Why it's wrong here

    OSPF neighbors are stable, so flapping is not present.

  • Asymmetric routing is occurring due to a misconfiguration in the active/passive HA setup.

    Why this is correct

    Asymmetric routing can cause sessions to be stuck and high management CPU as the firewall tries to process out-of-state packets.

  • A DDoS attack is overwhelming the management plane.

    Why it's wrong here

    DDoS would affect dataplane more, and management CPU would not be sole symptom.

  • The firewall's licenses have expired, causing feature degradation.

    Why it's wrong here

    License expiry would not cause the described symptoms.

Visual reference

R1 R2 R3 R4 10 100 10 100 OSPF picks R1→R2→R4 (cost 20) over R1→R3→R4 (cost 200)

Quick reference

Asymmetric Encryption Algorithm Comparison

AlgorithmKey ExchangeSignaturesEquivalent Security KeyNotes
RSA-3072YesYes128-bitWidely deployed; slow for bulk data
ECDSA P-256NoYes128-bitFast signatures; standard TLS certs
ECDH / ECDHEYesNo128-bitPerfect forward secrecy in TLS 1.3
DH / DHEYesNo128-bit (3072-bit key)Replaced by ECDHE in modern TLS
Ed25519NoYes~128-bitSSH keys, modern PKI

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This PCNSA practice question is part of Courseiva's free Palo Alto Networks certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PCNSA exam.