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Device Management and ServicesmediumMultiple ChoiceObjective-mapped

PCNSA Device Management and Services Practice Question

Exhibit

Refer to the exhibit.
```
> show system services status
Service          Status
DNS proxy        running
NTP              stopped
SNMP             running
Syslog           running
```

An administrator notices that the firewall's time is incorrect. Based on the exhibit, what is the most likely cause?

⚠ Common exam trap

Many exam-takers confuse services like DNS, SNMP, or Syslog with time synchronization, but only NTP directly manages the system clock.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

NTP service is stopped

The firewall's time is incorrect because the NTP service is stopped. NTP (Network Time Protocol) is responsible for synchronizing the system clock with an external time source. Without NTP, the firewall relies on its internal hardware clock, which can drift over time, leading to an incorrect time.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • DNS proxy is running

    Why it's wrong here

    DNS proxy status does not affect time.

  • Management service is down

    Why it's wrong here

    Not shown and not directly cause.

  • SNMP is running

    Why it's wrong here

    SNMP is unrelated to time synchronization.

  • Syslog is running

    Why it's wrong here

    Syslog is for logging, not time.

  • NTP service is stopped

    Why this is correct

    NTP must be running for time sync.

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This PCNSA practice question is part of Courseiva's free Palo Alto Networks certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PCNSA exam.