SC-900 Practice Question: Describe the capabilities of Microsoft compliance solutions
Your organization wants to automatically retain customer emails for 5 years after they are received, and then delete them. You need to configure the appropriate Microsoft Purview solution. What should you use?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Retention label published automatically
Retention labels in Microsoft Purview can be published automatically to apply to emails based on conditions (such as being received from customers), and they can specify both a retention period (e.g., 5 years) and a disposal action (deletion). Option A is incorrect because eDiscovery cases are used for legal hold and content search, not automated retention. Option B is incorrect because DLP policies focus on preventing data loss through sharing control, not retention. Option C is incorrect because sensitivity labels are primarily for classification and protection, though they can include retention settings; however, the question specifically asks for a retention label published automatically, which is the correct solution.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
eDiscovery case
Why it's wrong here
eDiscovery cases are used for legal hold and content search, not for automatic retention and deletion.
- ✗
Data loss prevention (DLP) policy
Why it's wrong here
Data loss prevention (DLP) policies prevent unauthorized sharing of sensitive data but do not manage retention or deletion.
- ✗
Sensitivity label
Why it's wrong here
Sensitivity labels classify and protect content, but they do not primarily handle retention; retention labels are the appropriate tool.
- ✓
Retention label published automatically
Why this is correct
Retention labels published automatically can apply retention and deletion actions based on conditions, making them the correct choice.
Go deeper
Related to this question
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Microsoft Entra ID
Key term
DLP
Data Loss Prevention — security technology that detects and prevents unauthorised transmission of sensitive data outside an organisation.
Key term
Microsoft Purview
Microsoft Purview is a unified data governance and compliance service that helps organizations discover, manage, and protect their data across on-premises, cloud, and hybrid environments.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
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