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SC-900 Practice Question: Describe the capabilities of Microsoft compliance solutions

Your organization needs to monitor Microsoft Teams chats for inappropriate language and alert compliance officers. Which Microsoft Purview solution should you implement?

⚠ Common exam trap

Many exam-takers confuse Communication Compliance with eDiscovery or Auditing, assuming any monitoring or alerting feature falls under those broader categories, but Communication Compliance is the only solution that specifically analyzes message content for policy violations like inappropriate language.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Communication Compliance

Communication Compliance is the correct solution because it is specifically designed to detect inappropriate language, such as profanity, harassment, or sensitive content, in Microsoft Teams chats and other communication channels. It uses built-in trainable classifiers and customizable policies to automatically flag violations and alert compliance officers, enabling proactive remediation.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Communication Compliance

    Why this is correct

    Microsoft 365 Communication Compliance is specifically designed to proactively detect, investigate, and remediate policy violations within an organization's communications, including Microsoft Teams chats. It leverages machine learning to identify sensitive information, regulatory compliance issues, or inappropriate conduct based on customizable policies. This tool enables organizations to monitor ongoing conversations for potential risks and take corrective actions before they escalate.

  • eDiscovery

    Why it's wrong here

    eDiscovery (Electronic Discovery) in Microsoft 365 is a reactive process primarily used for legal or investigative purposes, allowing organizations to search, preserve, collect, and export electronically stored information (ESI) *after* a specific event has occurred. It is not designed for proactive, real-time monitoring of ongoing communications for policy violations or inappropriate content. Instead, it serves as a tool for post-incident data retrieval and review.

  • Auditing

    Why it's wrong here

    Microsoft 365 Auditing focuses on recording user and administrator activities and system events across various services, including Microsoft Teams. While it provides a detailed log of *who* performed *what* action and *when*, it does not perform content analysis or proactively scan the *content* of communications for policy adherence or sensitive data. Its primary function is to provide an immutable record of events for security and compliance investigations.

  • Information Protection

    Why it's wrong here

    Microsoft Information Protection (MIP) is a framework designed to classify, label, and protect sensitive data across its lifecycle, whether at rest, in use, or in transit. While it helps prevent the unauthorized sharing of sensitive content through sensitivity labels and data loss prevention (DLP) policies, it does not proactively monitor the *content* of ongoing communications like Teams chats for policy violations or inappropriate conduct. Its focus is on data classification and protection, not communication content analysis.

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Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This SC-900 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SC-900 exam.