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How to Prevent Accidental Sharing of Sensitive Data in Teams Using DLP

Your organization needs to automatically detect and prevent accidental sharing of sensitive data in Microsoft Teams messages. Which Microsoft Purview solution should you use?

Quick Answer

The answer is Data Loss Prevention (DLP) in Microsoft Purview. DLP policies are specifically designed to automatically detect and prevent accidental sharing of sensitive data in Teams messages by scanning content in real time against predefined or custom sensitive information types, such as credit card numbers or health records, and blocking or warning users before the message is sent. On the SC-900 exam, this question tests your ability to distinguish between Purview solutions that offer proactive prevention versus those that handle classification or discovery after the fact. A common trap is confusing DLP with sensitivity labels, which only apply persistent protection and do not block sharing in the moment, or with retention policies, which manage data lifecycle but not transmission. Remember the memory tip: DLP stands for “Don’t Leak Privately”—it’s the only tool that stops sensitive data from leaving your organization in real time.

⚠ Common exam trap

Watch out — candidates often confuse sensitivity labels with DLP because both deal with data protection, but sensitivity labels are for classification and encryption, not real-time detection and prevention of accidental sharing in messages.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Data Loss Prevention (DLP)

Data Loss Prevention (DLP) is the correct solution because it is specifically designed to automatically detect and prevent accidental sharing of sensitive data, such as credit card numbers or personally identifiable information (PII), in Microsoft Teams messages. DLP policies can scan messages in real time, apply actions like blocking the message or sending a policy tip to the user, and integrate with Microsoft Teams' chat and channel infrastructure. This directly addresses the requirement for automatic detection and prevention of accidental data sharing.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Retention policies

    Why it's wrong here

    Retention policies manage data lifecycle, not real-time data loss prevention.

  • Data Loss Prevention (DLP)

    Why this is correct

    DLP policies can detect sensitive data in transit and block sharing in Teams messages.

  • eDiscovery

    Why it's wrong here

    eDiscovery is for content search and export, not prevention.

  • Sensitivity labels

    Why it's wrong here

    Sensitivity labels classify and protect content but do not automatically prevent sharing in real-time.

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Same concept, more angles

1 more way this is tested on SC-900

These questions test the same concept from different angles. Work through them to make sure you can recognise it however the exam phrases it.

Variation 1. A company wants to prevent employees from accidentally sharing a document containing personally identifiable information (PII) with external users. The document is stored in OneDrive for Business. Which Microsoft Purview solution should they use?

easy
  • A.Microsoft Purview Communication Compliance
  • B.Microsoft Purview Information Protection
  • C.Microsoft Purview Audit
  • D.Microsoft Purview Data Loss Prevention (DLP)

Why D: Microsoft Purview Data Loss Prevention (DLP) is the correct solution because it is specifically designed to detect and prevent the accidental sharing of sensitive data, such as PII, with external users. DLP policies can be configured to scan documents in OneDrive for Business for PII patterns (e.g., Social Security numbers, credit card numbers) and automatically block sharing with external users or trigger a policy tip to warn the employee. This directly addresses the requirement to prevent accidental external sharing of PII.

Last reviewed: Jul 4, 2026

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