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How to Block Credit Card Numbers in Email with Microsoft Purview DLP

Your organization is implementing Microsoft Purview Data Loss Prevention (DLP). You need to prevent users from sharing sensitive credit card numbers via email. The DLP policy must trigger automatically when a user attempts to send an email containing a credit card number. Which DLP configuration should you use?

Quick Answer

The answer is to create a DLP policy with a condition that matches the Credit Card Number sensitive info type and an action to block the email. This configuration works because Microsoft Purview DLP uses predefined sensitive info types—like regex patterns for credit card numbers—to automatically detect the data in transit, and the block action prevents the email from being sent, either by rejecting it at the transport layer or by sending a notification to the user. On the SC-900 exam, this tests your understanding of how DLP policies apply to data in motion, specifically email; a common trap is confusing DLP with security tools like Microsoft Defender for Office 365 (which handles threats, not data classification) or encryption features like Customer Key or Double Key Encryption (which protect data at rest, not block sharing). Remember the memory tip: “DLP detects and blocks; encryption protects but doesn’t stop the send.”

⚠ Common exam trap

Test-takers frequently confuse data-at-rest encryption controls (like Customer Key or Double Key Encryption) with data-loss prevention capabilities that inspect and block data in transit, leading them to select encryption options instead of the DLP policy.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Create a DLP policy with a condition that matches the Credit Card Number sensitive info type and an action to block the email

Microsoft Purview DLP policies can be configured to detect sensitive information types, such as the Credit Card Number (defined by regex and checksum validation per PCI DSS), and automatically apply an action to block the email from being sent. This meets the requirement for automatic, policy-driven prevention of sharing credit card numbers via email.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Create a DLP policy with a condition that matches the Credit Card Number sensitive info type and an action to block the email

    Why this is correct

    This is the correct DLP configuration to block emails with credit card numbers.

  • Configure Double Key Encryption for the Exchange Online mailbox

    Why it's wrong here

    Double Key Encryption is for data protection, not blocking sharing.

  • Configure a Safe Links policy in Microsoft Defender for Office 365

    Why it's wrong here

    Safe Links protects against malicious URLs, not DLP.

  • Use Microsoft Purview Customer Key for encryption

    Why it's wrong here

    Customer Key is for encryption, not DLP.

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Same concept, more angles

5 more ways this is tested on SC-900

These questions test the same concept from different angles. Work through them to make sure you can recognise it however the exam phrases it.

Variation 1. Your organization is implementing Microsoft Purview Data Loss Prevention (DLP) to protect credit card numbers. You need to ensure that when a user attempts to share a document containing a credit card number via email, the email is blocked and the user receives a policy tip. Which action should you configure in the DLP policy?

medium
  • A.Notify user
  • B.Audit only
  • C.Block with user notification
  • D.Block override

Why C: In Microsoft Purview DLP, the 'Block with user notification' action sends a policy tip and blocks the email. 'Block override' allows override with justification. 'Audit only' logs without blocking. 'Notify user' sends an email but does not block. Option C is correct because it blocks the email and shows a policy tip.

Variation 2. An organization uses Microsoft Purview Data Loss Prevention (DLP) to prevent sensitive data from being shared externally. They need to block sharing of credit card numbers in emails and Teams messages. What should they create?

medium
  • A.A retention label to retain credit card data
  • B.A DLP policy with a rule that detects credit card numbers and blocks sharing
  • C.An audit policy to log credit card sharing
  • D.A sensitivity label that marks credit card data

Why B: Microsoft Purview DLP policies are specifically designed to detect and automatically block the sharing of sensitive data, such as credit card numbers, across services like Exchange Online (email) and Microsoft Teams. By creating a DLP policy with a rule that includes a sensitive information type for credit card numbers and an action to block external sharing, the organization can enforce the required protection. Retention labels, audit policies, and sensitivity labels do not provide the real-time blocking capability needed for this scenario.

Variation 3. An organization uses Microsoft Purview Data Loss Prevention (DLP) to protect sensitive data. They need to prevent users from sharing credit card numbers via email outside the company. Which type of DLP rule action should they configure?

easy
  • A.Block
  • B.Notify
  • C.Audit only
  • D.Encrypt

Why A: To prevent users from sharing credit card numbers via email outside the company, a DLP rule action of 'Block' is required. This action stops the email from being sent when sensitive content (e.g., credit card numbers) is detected, ensuring data exfiltration is prevented. The Block action can also be configured to show a policy tip to the user, but the core enforcement is the blocking of the message.

Variation 4. An organization uses Microsoft Purview Data Loss Prevention (DLP) to protect sensitive data. They need to ensure that when a user tries to share a document containing a credit card number externally via email, the user sees a policy tip and the email is blocked. Which DLP rule action should they configure?

medium
  • A.Notify user with policy tip only
  • B.Block the message and notify the user with a policy tip
  • C.Block the message only
  • D.Redirect the message to the compliance admin

Why B: The requirement is to both block the email and show a policy tip to the user. In Microsoft Purview DLP, the 'Block the message and notify the user with a policy tip' action enforces the block at the transport level while simultaneously displaying a customizable policy tip in Outlook or Outlook on the web, informing the user why the message was blocked. This meets the dual need of prevention and user notification.

Variation 5. Your organization uses Microsoft Purview Data Loss Prevention (DLP) to protect sensitive data. You need to prevent users from sharing credit card numbers in emails to external recipients. Which DLP rule action should you configure?

medium
  • A.Audit the activity only
  • B.Allow the message but notify the user
  • C.Block the message from being sent
  • D.Allow the message with a policy tip

Why C: Microsoft Purview DLP allows you to configure rule actions that enforce protective measures. When you need to prevent users from sharing credit card numbers in emails to external recipients, the 'Block the message from being sent' action stops the email from being delivered, ensuring the sensitive data is not leaked. This action can be combined with a notification or override option, but the core enforcement is blocking the message.

JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This SC-900 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SC-900 exam.