SC-900 Describe the capabilities of Microsoft Entra Practice Question
Your company, Contoso, uses Microsoft Entra ID for employee identity management. You need to ensure that when an employee leaves the company, their access to all SaaS applications is automatically revoked within 24 hours. The HR department updates the employee status in a cloud HR system (Workday). What should you do?
⚠ Common exam trap
The trap here is that candidates may overcomplicate the solution by choosing custom development (C or D) or manual processes (A), failing to recognize that Microsoft provides a native, automated provisioning connector specifically designed for this exact HR-driven lifecycle scenario.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Configure Microsoft Entra ID provisioning from Workday to automatically disable users when their employment status changes.
Microsoft Entra ID supports automated user provisioning from Workday via the built-in Workday to Entra ID provisioning connector. When an employee's status changes to 'terminated' in Workday, the provisioning service automatically disables the corresponding user account in Entra ID, typically within 40 minutes (well under the 24-hour requirement). This eliminates manual intervention and ensures timely revocation of access to all SaaS applications integrated with Entra ID.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Ask HR to manually disable each user in Microsoft Entra ID after termination.
Why it's wrong here
Asking HR to manually disable users is highly inefficient and prone to human error, especially in larger organizations. This approach lacks the necessary automation to ensure consistent and timely deactivation of accounts, making it extremely difficult to meet a strict security requirement like revoking access within 24 hours of an HR status change. Manual processes also create auditability challenges and increase the risk of orphaned accounts, posing significant security vulnerabilities.
- ✓
Configure Microsoft Entra ID provisioning from Workday to automatically disable users when their employment status changes.
Why this is correct
Configuring Microsoft Entra ID provisioning from Workday leverages Workday as the authoritative system of record for employee status. This automated, event-driven integration uses the SCIM protocol to automatically update user accounts in Entra ID, including disabling them, immediately upon a status change in Workday. This ensures timely and accurate deprovisioning, consistently meeting the 24-hour requirement for access revocation and enhancing overall security and compliance.
- ✗
Use Microsoft Graph API to write a custom application that polls Workday and disables users.
Why it's wrong here
Developing a custom application using Microsoft Graph API to poll Workday introduces unnecessary complexity and maintenance overhead. While technically feasible, this approach requires significant development resources, ongoing support, and custom error handling, effectively reinventing functionality already robustly provided by Microsoft Entra ID's built-in HR-driven provisioning capabilities. Such a custom solution would also likely be less resilient, secure, and cost-effective than a native integration.
- ✗
Create an Azure Automation runbook that runs daily and checks Workday for terminated employees, then disables them in Entra ID.
Why it's wrong here
An Azure Automation runbook running daily would introduce a delay of up to 24 hours from the run time, failing the requirement that revocation occurs automatically within 24 hours of the HR status change. This option is tempting because runbooks are commonly used for scheduled, scripted remediation tasks in hybrid environments, and would be correct if the requirement allowed a daily batch check rather than event-driven, near-real-time provisioning.
Go deeper
Related to this question
Learn chapter
Identity Concepts
Key term
User account
A user account is a digital identity that allows a person to access a computer system, network, or application with specific permissions and settings.
Key term
Provisioning
Provisioning is the process of setting up and configuring IT resources, such as user accounts, devices, or network services, so they are ready for use.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
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