- A
Data Loss Prevention (DLP)
Why wrong: DLP is designed to protect sensitive information (e.g., credit card numbers) from being shared inappropriately, not to monitor for behavioral policy violations like harassment.
- B
Communication Compliance
Correct. Communication Compliance provides policy-based monitoring of communications to detect regulatory and code-of-conduct violations, with flexible remediation including training messages.
- C
Information Protection
Why wrong: Information Protection (sensitivity labels) classifies and protects documents based on sensitivity, but does not actively monitor messages for behavioral violations.
- D
Audit
Why wrong: Audit logs user and admin activities for forensic investigation; it does not proactively detect or remediate policy violations in communications.
Quick Answer
The answer is Microsoft Purview Communication Compliance. This solution is correct because it is purpose-built to monitor Microsoft Teams messages and corporate emails for policy violations like harassment, using configurable conditions such as keywords, patterns, or sentiment analysis to automatically flag suspicious conversations. It also supports remediation workflows that can send notifications to the sender, escalate flagged content to a reviewer, and even deliver training to employees when a minor violation is detected. On the SC-900 exam, this question tests your ability to distinguish Communication Compliance from other Purview solutions like Data Loss Prevention or Insider Risk Management—a common trap is confusing it with DLP, which focuses on data protection rather than behavioral monitoring. Remember the memory tip: “Communication Compliance catches the conversation, not just the content.”
SC-900 Practice Question: Describe the capabilities of Microsoft compliance solutions
This SC-900 practice question tests your understanding of describe the capabilities of microsoft compliance solutions. Match the stated requirement to the specific cloud service, access model, or configuration option — many options are valid in isolation but not for this scenario. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A company wants to monitor Microsoft Teams messages and corporate emails for policy violations related to potential harassment and inappropriate behavior. They need a solution that allows them to define policies with conditions (e.g., keywords, patterns), automatically flag suspicious conversations, and optionally send notifications to the sender or escalate to a reviewer. Additionally, they need the ability to train employees when a minor violation is detected. Which Microsoft Purview solution should they use?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Communication Compliance
Communication Compliance is the correct solution because it is specifically designed to detect policy violations in Microsoft Teams messages and corporate emails by scanning for keywords, patterns, and other conditions. It can automatically flag suspicious conversations, send notifications to the sender, escalate to a reviewer, and even train employees on minor violations through its built-in remediation workflows.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Data Loss Prevention (DLP)
Why it's wrong here
DLP is designed to protect sensitive information (e.g., credit card numbers) from being shared inappropriately, not to monitor for behavioral policy violations like harassment.
- ✓
Communication Compliance
Why this is correct
Correct. Communication Compliance provides policy-based monitoring of communications to detect regulatory and code-of-conduct violations, with flexible remediation including training messages.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
Information Protection
Why it's wrong here
Information Protection (sensitivity labels) classifies and protects documents based on sensitivity, but does not actively monitor messages for behavioral violations.
- ✗
Audit
Why it's wrong here
Audit logs user and admin activities for forensic investigation; it does not proactively detect or remediate policy violations in communications.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates often confuse Communication Compliance with Data Loss Prevention (DLP) because both involve policy-based scanning of communications, but DLP lacks the behavioral monitoring, notification, and training capabilities required for harassment and inappropriate behavior scenarios.
Detailed technical explanation
How to think about this question
Communication Compliance uses machine learning classifiers and customizable policy templates (e.g., offensive language, harassment) to scan messages in Exchange Online, Microsoft Teams, and third-party sources. When a violation is detected, it can trigger a 'Notify' action (e.g., sending a warning to the sender) or an 'Escalate' action (e.g., assigning to a reviewer in the Compliance portal). The training feature leverages 'Trainable classifiers' to automatically identify patterns and can be configured to send educational tips to users for minor infractions, reducing the need for manual intervention.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
TExam Day Tips
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.
What to study next
Got this wrong? Here's your next step.
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FAQ
Questions learners often ask
What does this SC-900 question test?
Describe the capabilities of Microsoft compliance solutions — This question tests Describe the capabilities of Microsoft compliance solutions — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Communication Compliance — Communication Compliance is the correct solution because it is specifically designed to detect policy violations in Microsoft Teams messages and corporate emails by scanning for keywords, patterns, and other conditions. It can automatically flag suspicious conversations, send notifications to the sender, escalate to a reviewer, and even train employees on minor violations through its built-in remediation workflows.
What should I do if I get this SC-900 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Last reviewed: Jun 11, 2026
This SC-900 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SC-900 exam.
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