Question 821 of 1,411

Quick Answer

The answer is Communication Compliance. This Microsoft Purview solution is the correct choice because it is purpose-built to monitor employee communications in Microsoft Teams and Exchange Online, automatically flagging messages that contain policy violations such as harassment or inappropriate sharing of confidential information. It enables administrators to define customizable policies, review flagged messages through a built-in investigation workflow, and manage remediation actions. On the SC-900 exam, this question tests your understanding of how Purview solutions map to specific compliance scenarios—a common trap is confusing Communication Compliance with Data Loss Prevention (DLP), but remember that DLP focuses on preventing data leaks through rules, while Communication Compliance is designed for detecting and reviewing inappropriate or risky communications. A helpful memory tip: think of Communication Compliance as the “watchdog” for what people say, not just what they share.

SC-900 Practice Question: Describe the capabilities of Microsoft compliance solutions

This SC-900 practice question tests your understanding of describe the capabilities of microsoft compliance solutions. Match the stated requirement to the specific cloud service, access model, or configuration option — many options are valid in isolation but not for this scenario. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.

A company wants to monitor employee communications in Microsoft Teams and Exchange Online for potential policy violations such as harassment or inappropriate sharing of confidential information. They need a solution that allows them to define policies, review flagged messages, and manage investigations. Which Microsoft Purview solution should they use?

Question 1hardmultiple choice
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Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Communication Compliance

Communication Compliance is the correct Microsoft Purview solution because it is specifically designed to monitor communications (e.g., emails in Exchange Online and messages in Microsoft Teams) for policy violations such as harassment or inappropriate sharing of confidential information. It allows administrators to define customizable policies, automatically flag messages that match sensitive information types or offensive language, and manage investigations through a built-in review workflow.

Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Communication Compliance

    Why this is correct

    Correct. Communication Compliance is purpose-built for detecting and reviewing policy violations in communications (e.g., harassment), with policy creation and investigation capabilities.

    Related concept

    Read the scenario before looking for a memorised answer.

  • Insider Risk Management

    Why it's wrong here

    Incorrect. Insider Risk Management focuses on detecting risky user activities (e.g., data theft, leaks) using machine learning, but it is not primarily designed for communication monitoring and review.

  • Information Barriers

    Why it's wrong here

    Incorrect. Information Barriers are used to prevent communication and collaboration between certain groups (e.g., to avoid conflicts of interest). They do not monitor or review communications for policy violations.

  • Audit (Standard or Premium)

    Why it's wrong here

    Incorrect. Audit provides logging of user and admin activities but lacks built-in policy violation detection or review workflows. It is used for investigation after an incident, not proactive monitoring.

Common exam traps

Common exam trap: answer the scenario, not the keyword

The trap here is confusing Communication Compliance with Insider Risk Management, as both deal with compliance and risk, but Insider Risk Management is focused on user behavior and data theft, not on monitoring communication content for policy violations like harassment or inappropriate sharing.

Detailed technical explanation

How to think about this question

Communication Compliance uses trainable classifiers and built-in conditions (e.g., offensive language, sensitive info types like credit card numbers) to automatically detect policy violations. Under the hood, it integrates with Exchange Online and Teams via the Microsoft Graph API to capture messages and metadata, and flagged items are stored in a dedicated review queue where authorized investigators can apply tags, escalate, or remediate. A real-world scenario is an organization configuring a policy to detect and review all Teams chats containing 'confidential' or profanity, with automatic retention of flagged messages even if users delete them.

KKey Concepts to Remember

  • Read the scenario before looking for a memorised answer.
  • Find the constraint that changes the correct option.
  • Eliminate answers that are true in general but not in this case.

TExam Day Tips

  • Watch for words such as best, first, most likely and least administrative effort.
  • Review why wrong options are wrong, not only why the correct option is correct.

Key takeaway

Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.

Real-world example

How this comes up in practice

A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.

What to study next

Got this wrong? Here's your next step.

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FAQ

Questions learners often ask

What does this SC-900 question test?

Describe the capabilities of Microsoft compliance solutions — This question tests Describe the capabilities of Microsoft compliance solutions — Read the scenario before looking for a memorised answer..

What is the correct answer to this question?

The correct answer is: Communication Compliance — Communication Compliance is the correct Microsoft Purview solution because it is specifically designed to monitor communications (e.g., emails in Exchange Online and messages in Microsoft Teams) for policy violations such as harassment or inappropriate sharing of confidential information. It allows administrators to define customizable policies, automatically flag messages that match sensitive information types or offensive language, and manage investigations through a built-in review workflow.

What should I do if I get this SC-900 question wrong?

Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.

What is the key concept behind this question?

Read the scenario before looking for a memorised answer.

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Same concept, more angles

5 more ways this is tested on SC-900

These questions test the same concept from different angles. Work through them to make sure you can recognise it however the exam phrases it.

Variation 1. A company is implementing Microsoft Purview Communication Compliance to detect inappropriate messages. They need to monitor Microsoft Teams channel messages and chat messages for potential policy violations. Which configuration is required?

hard
  • A.Enable Microsoft Purview Data Loss Prevention (DLP) policies for Teams.
  • B.Set up an Exchange Online retention policy to retain Teams messages.
  • C.Deploy a third-party archiving solution for Teams messages.
  • D.Configure a Communication Compliance policy that includes Teams messages as the supervised communication channel.

Why D: Option A is correct because Communication Compliance policies must include a policy condition that selects Teams messages as the source. Option B is wrong because Communication Compliance supports Teams messages natively. Option C is wrong because enabling Teams-only mode is not required. Option D is wrong because Exchange Online retention policies are not needed for Communication Compliance.

Variation 2. Your company uses Microsoft Purview Communication Compliance to detect and remediate inappropriate messages. You need to create a policy that monitors Microsoft Teams chats for potential harassment. Which type of policy should you create?

hard
  • A.Data Loss Prevention (DLP) policy
  • B.Information Barriers policy
  • C.Communication Compliance policy
  • D.Retention policy

Why C: Option D is correct because Communication Compliance policies can monitor Teams chats for offensive language. Option A is wrong because Information Barriers restrict communication between groups. Option B is wrong because DLP policies protect sensitive data. Option C is wrong because Retention policies manage data lifecycle.

Variation 3. An organization uses Microsoft Purview Communication Compliance. They need to monitor Microsoft Teams messages for potential insider trading language. What should they configure?

easy
  • A.An eDiscovery case
  • B.A Communication Compliance policy
  • C.A Data Loss Prevention policy
  • D.A sensitivity label policy

Why B: Option D is correct because Communication Compliance policies can monitor Teams messages for specific conditions like keywords. Option A is wrong because DLP is for data loss prevention. Option B is wrong because eDiscovery is for search. Option C is wrong because sensitivity labels are for classification.

Variation 4. A financial services company needs to monitor employee communications in Microsoft Teams and Exchange Online for potential policy violations, such as sharing insider trading tips. They want to automatically detect specific keywords and phrases, and then allow designated reviewers to flag and escalate the messages. Which Microsoft Purview solution should they use?

medium
  • A.Microsoft Purview Communication Compliance
  • B.Microsoft Purview Data Lifecycle Management
  • C.Microsoft Purview Information Barriers
  • D.Microsoft Purview eDiscovery

Why A: Microsoft Purview Communication Compliance is the correct solution because it is specifically designed to detect policy violations in communications like Microsoft Teams chats and Exchange Online emails. It uses customizable policies to automatically scan for sensitive keywords and phrases (e.g., insider trading terms), and then routes flagged messages to designated reviewers for investigation, flagging, and escalation. This aligns directly with the requirement to monitor employee communications for policy violations and enable reviewer workflows.

Variation 5. A company wants to monitor employee communications for potential harassment or policy violations. Which Microsoft Purview solution should they use?

easy
  • A.Data Loss Prevention (DLP)
  • B.eDiscovery
  • C.Communication compliance
  • D.Insider risk management

Why C: Communication compliance monitors communications for inappropriate content. Insider risk management focuses on data theft and risky activities. DLP prevents data loss. eDiscovery is for legal discovery.

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Last reviewed: Jun 11, 2026

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