SC-900 Communication Compliance Practice Question
AdventureWorks, a multinational manufacturing company, uses Microsoft Purview and Microsoft Communication Compliance to monitor and manage internal communications. They need to: (1) detect and review emails containing offensive language or harassment; (2) allow employees to report inappropriate messages; (3) retain reviewed messages for 5 years; (4) ensure that only designated reviewers can access the communication compliance data; (5) integrate with Microsoft Teams and Exchange Online. The company has 10,000 users and Microsoft 365 E5 licenses. The compliance team wants a solution that automates detection and provides secure review. What should they configure?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Create a Communication Compliance policy with conditions for offensive language, enable user reporting, and configure a retention policy for 5 years on the original content locations (e.g., Exchange Online mailboxes, Teams chats, SharePoint sites).
Communication Compliance policies detect offensive language and harassment, allow user reporting, and support secure review by designated reviewers. A Microsoft 365 retention policy must be applied to the original content locations where the messages reside to retain them for 5 years. Option A is correct.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Create a Communication Compliance policy with conditions for offensive language, enable user reporting, and configure a retention policy for 5 years on the original content locations (e.g., Exchange Online mailboxes, Teams chats, SharePoint sites).
Why this is correct
Communication Compliance meets all requirements for detection, reporting, retention, and access control.
- ✗
Enable mailbox auditing and create a custom script to search for offensive language.
Why it's wrong here
Auditing does not provide automated detection or review workflows.
- ✗
Create a Data Loss Prevention (DLP) policy to block offensive language and enable eDiscovery for review.
Why it's wrong here
DLP does not detect offensive language; it focuses on sensitive data.
- ✗
Configure information barriers between departments and use audit logs for review.
Why it's wrong here
Information barriers prevent communication but do not detect inappropriate content.
Quick reference
Access Control Model Comparison
| Model | Acronym | Who Controls Access? | Best For |
|---|---|---|---|
| Discretionary Access Control | DAC | Resource owner | Small teams, file shares |
| Mandatory Access Control | MAC | System / security labels | Classified govt / military |
| Role-Based Access Control | RBAC | Administrator (via roles) | Enterprise environments |
| Attribute-Based Access Control | ABAC | Policy engine (user + resource attributes) | Fine-grained, dynamic policies |
| Rule-Based Access Control | RuBAC | System rules / ACLs | Firewall rules, network ACLs |
Go deeper
Related to this question
Learn chapter
Compliance Concepts
Key term
Microsoft Teams
Microsoft Teams is a collaboration platform that integrates chat, video meetings, file storage, and application integration into a single workspace, primarily used within the Microsoft 365 ecosystem.
Key term
Microsoft Purview
Microsoft Purview is a unified data governance and compliance service that helps organizations discover, manage, and protect their data across on-premises, cloud, and hybrid environments.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This SC-900 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SC-900 exam.