- A
Create an automation rule that triggers on missing incidents and creates them manually.
Why wrong: Automation rules cannot create incidents from missing data; they operate on existing incidents.
- B
Create a new analytics rule using the Office 365 connector to generate incidents from Defender for Office 365 alerts.
This ensures that alerts from Defender for Office 365, including auto-resolved ones, generate incidents in Sentinel.
- C
Create a new Microsoft Defender XDR connector in a different region to capture all incidents.
Why wrong: Region is not the issue; incidents are appearing in Defender but not Sentinel.
- D
Re-enable the Microsoft Defender XDR connector and restart the data ingestion.
Why wrong: The connector is already working for other sources; re-enabling won't fix the specific issue.
Quick Answer
The correct answer is to create a new analytics rule using the Office 365 connector to generate incidents from Defender for Office 365 alerts. This is necessary because Defender for Office 365 incidents that are automatically remediated—such as phishing emails that are soft-deleted by the system—are often not forwarded to Microsoft Sentinel by the default Microsoft Defender XDR connector, which only ingests incidents that remain in an active or unresolved state. On the SC-200 exam, this scenario tests your understanding of how Sentinel’s analytics rules can bridge gaps where native connector ingestion falls short, especially for auto-resolved alerts that still require visibility. A common trap is assuming the connector itself is broken or that automation rules can fix missing incidents, but the key is that analytics rules actively query and generate incidents from the underlying alert data in the Office 365 connector’s log tables. Memory tip: “Auto-resolved? Use a rule to resolve the gap.”
SC-200 Manage a security operations environment Practice Question
This SC-200 practice question tests your understanding of manage a security operations environment. The scenario asks you to isolate a root cause — eliminate options that address a different problem before choosing. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Your organization has a Microsoft Sentinel workspace in the East US region. You have deployed the Microsoft Defender XDR connector and are ingesting incidents from Microsoft Defender for Endpoint, Defender for Office 365, and Defender for Identity. The SOC team reports that some incidents from Defender for Office 365 are missing in Sentinel, but all incidents from the other sources appear correctly. You have verified that the connector is enabled and that there are no ingestion errors. The missing incidents are related to phishing emails that were detected by Defender for Office 365 and automatically remediated (soft deleted) by the system. The incidents are visible in the Microsoft 365 Defender portal. What should you do to ensure these incidents appear in Sentinel?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Create a new analytics rule using the Office 365 connector to generate incidents from Defender for Office 365 alerts.
Option D is correct because Defender for Office 365 incidents that are automatically resolved (e.g., soft delete) may not be sent to Sentinel by default. You need to create an analytics rule in Sentinel using the Office 365 connector to generate incidents for those alerts. Option A is wrong because the connector is already enabled. Option B is wrong because the incidents are present in Defender, so the connector should be ingesting them; the issue is with auto-resolved incidents. Option C is wrong because an automation rule cannot generate incidents from alerts that are not ingested.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Create an automation rule that triggers on missing incidents and creates them manually.
Why it's wrong here
Automation rules cannot create incidents from missing data; they operate on existing incidents.
- ✓
Create a new analytics rule using the Office 365 connector to generate incidents from Defender for Office 365 alerts.
Why this is correct
This ensures that alerts from Defender for Office 365, including auto-resolved ones, generate incidents in Sentinel.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
Create a new Microsoft Defender XDR connector in a different region to capture all incidents.
Why it's wrong here
Region is not the issue; incidents are appearing in Defender but not Sentinel.
- ✗
Re-enable the Microsoft Defender XDR connector and restart the data ingestion.
Why it's wrong here
The connector is already working for other sources; re-enabling won't fix the specific issue.
Common exam traps
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Detailed technical explanation
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
- Use explanations to understand the rule behind the answer.
TExam Day Tips
- Underline the problem statement mentally.
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A company's IT admin needs to give a contractor read-only access to production logs without sharing account credentials. Using role-based access control (RBAC) and temporary scoped permissions — not a permanent shared password — is the correct pattern. Questions like this test whether you can apply least-privilege access across cloud identity services.
What to study next
Got this wrong? Here's your next step.
Identify which SC-200 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
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FAQ
Questions learners often ask
What does this SC-200 question test?
Manage a security operations environment — This question tests Manage a security operations environment — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Create a new analytics rule using the Office 365 connector to generate incidents from Defender for Office 365 alerts. — Option D is correct because Defender for Office 365 incidents that are automatically resolved (e.g., soft delete) may not be sent to Sentinel by default. You need to create an analytics rule in Sentinel using the Office 365 connector to generate incidents for those alerts. Option A is wrong because the connector is already enabled. Option B is wrong because the incidents are present in Defender, so the connector should be ingesting them; the issue is with auto-resolved incidents. Option C is wrong because an automation rule cannot generate incidents from alerts that are not ingested.
What should I do if I get this SC-200 question wrong?
Identify which SC-200 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Last reviewed: Jun 21, 2026
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