The correct answer is to use the Microsoft Teams connector to post an adaptive card for approval, then use the Exchange Online PowerShell connector to run a script to block the sender and delete the email. This combination is essential because a phishing response playbook must include a human-in-the-loop approval step before executing destructive actions like blocking a sender or purging messages, preventing false positives from disrupting legitimate business. On the SC-200 exam, this scenario tests your understanding of how Microsoft Sentinel automation playbooks orchestrate connectors across Microsoft 365 services, with a common trap being to select the email connector, which can only notify users but cannot block or delete. The key memory tip is “approve then remove”—always require an adaptive card approval via Teams before using PowerShell to execute the block and delete actions.
SC-200 Respond to security incidents Practice Question
This SC-200 practice question tests your understanding of respond to security incidents. Match the stated requirement to the specific cloud service, access model, or configuration option — many options are valid in isolation but not for this scenario. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A SOC analyst needs to automate response to a phishing email reported by a user. The playbook should automatically block the sender in Exchange Online and delete the email from all recipients. Which Microsoft Sentinel automation action should the analyst use?
Use the Azure Automation connector to run a runbook that deletes the email only.
Why wrong: Deleting only is insufficient; blocking sender is also needed.
B
Use the Microsoft Teams connector to post an adaptive card for approval, then use the Exchange Online PowerShell connector to run a script to block sender and delete email.
This automates with approval and performs the required actions.
C
Use the Microsoft 365 Defender connector with an action to run an advanced hunting query.
Why wrong: Advanced hunting queries do not perform actions.
D
Use the ServiceNow connector to create an incident ticket.
Why wrong: Creating a ticket does not block the email.
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Use the Microsoft Teams connector to post an adaptive card for approval, then use the Exchange Online PowerShell connector to run a script to block sender and delete email.
Option C is correct because Microsoft Teams connector can trigger adaptive cards to get analyst approval before blocking. Option A is wrong because email connector sends emails, not blocks. Option B is wrong because ServiceNow is for ticketing, not immediate blocking. Option D is wrong because Azure Automation can run scripts but is not the primary connector for Exchange Online actions.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✗
Use the Azure Automation connector to run a runbook that deletes the email only.
Why it's wrong here
Deleting only is insufficient; blocking sender is also needed.
✓
Use the Microsoft Teams connector to post an adaptive card for approval, then use the Exchange Online PowerShell connector to run a script to block sender and delete email.
Why this is correct
This automates with approval and performs the required actions.
Related concept
Read the scenario before looking for a memorised answer.
✗
Use the Microsoft 365 Defender connector with an action to run an advanced hunting query.
Why it's wrong here
Advanced hunting queries do not perform actions.
✗
Use the ServiceNow connector to create an incident ticket.
Why it's wrong here
Creating a ticket does not block the email.
Common exam traps
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Detailed technical explanation
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
Use explanations to understand the rule behind the answer.
TExam Day Tips
→Underline the problem statement mentally.
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.
Related glossary terms
Concepts from this question explained
These glossary pages explain the core terms tested in this SC-200 question in full detail.
Identify which SC-200 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Respond to security incidents — This question tests Respond to security incidents — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Use the Microsoft Teams connector to post an adaptive card for approval, then use the Exchange Online PowerShell connector to run a script to block sender and delete email. — Option C is correct because Microsoft Teams connector can trigger adaptive cards to get analyst approval before blocking. Option A is wrong because email connector sends emails, not blocks. Option B is wrong because ServiceNow is for ticketing, not immediate blocking. Option D is wrong because Azure Automation can run scripts but is not the primary connector for Exchange Online actions.
What should I do if I get this SC-200 question wrong?
Identify which SC-200 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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