MB-330 Implement and Manage Supply Chain Processes Practice Question
A warehouse manager needs to ensure that all outbound sales orders for a specific customer are grouped together and picked in a single wave. The warehouse uses Microsoft Dynamics 365 Supply Chain Management with Warehouse Management. Which feature should the manager use to group orders into waves based on customer account?
⚠ Common exam trap
Test-takers frequently confuse wave templates with work templates or location directives. Wave templates determine which orders are grouped into a wave, while work templates and location directives control how work is created and where inventory is picked from.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Wave template with a query that filters on customer account.
Wave templates are the correct feature to group sales orders into waves based on criteria such as customer account. By creating a wave template with a query that filters on the specific customer account, the system will include all eligible sales orders for that customer when wave processing is executed. This ensures that the orders are picked together in one wave, improving efficiency. Other features like location directives and work templates serve different purposes in the warehouse management process and do not control wave grouping.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Work template with a query on customer account.
Why it's wrong here
Work templates define how work is created and broken down into pick and put lines. They are used to generate work for waves, but they do not group orders into waves. The grouping of orders into waves is determined by the wave template, which specifies the query for selecting orders. A work template with a customer query would not achieve the desired grouping; it would only affect how work is created once the wave is formed.
- ✓
Wave template with a query that filters on customer account.
Why this is correct
A wave template defines the criteria for grouping work into waves. By configuring a wave template with a query that filters on the customer account, the system will automatically group all sales orders for that customer into a single wave when wave processing is run. This is the correct approach to achieve the requirement. The wave template can be set to automatically create waves based on the query, ensuring that orders for the specific customer are batched together for efficient picking.
- ✗
Location directive with a query on customer account.
Why it's wrong here
Location directives are used to determine the put-away or picking locations for inventory, not to group orders into waves. They define the sequence of locations to search based on factors like item, quantity, and unit of measure. While a location directive can have a query, it does not control wave grouping. The requirement is to group orders into a wave based on customer, which is handled by wave templates, not location directives.
- ✗
Outbound load planning workbench with a customer filter.
Why it's wrong here
The outbound load planning workbench is used to plan and manage loads for outbound shipments, not to group orders into waves. It allows you to consolidate orders into loads and plan routes, but wave grouping is a separate process. The requirement is specifically about grouping orders into a single wave for picking, which is controlled by wave templates. The load planning workbench does not automatically create waves based on customer account.
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official Microsoft exam blueprint
This MB-330 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-330 exam.